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Terms of use

Publishing company: Serotel Suites

URL: https: //www.serotelsuites.com
Company: SEROTEL
Legal status : Limited liability company
Registered office: Serotel Suites, 77 rue du Faubourg Poissonnière, 75009 Paris
SIRET: 31126182000030
Share capital: €610,496.00
RCS: Paris B 311 261 820
Intracommunity VAT no.: FR34311261820
APE Code: Hotels and similar accommodation (5510Z)
Tel.: + 33 (1) 42 65 90 73
E-mail: serotelsuites@hotelserotel.com

Represented by Claude Chicheportiche, in his capacity as Manager of Serotel.

Webmaster/Création Site Web : MMCréation

URL: www.mmmcreation.com
Company: MMCréation
Legal status: Limited liability company (SARL)
HEAD OFFICE: 49 Rue de Ponthieu - 75008 Paris
SIRET: 339 237 992 00047
SHARE CAPITAL: €38,112.00
RCS : 339 237 992 R.C.S. PARIS
Intracommunity VAT: FR 76 339 237 992
APE code: 6312Z
Email : info@mmmcreation.com

Hosting and Publication: OVH

URL: www.ovh.com
Company: OVH
Legal form: Simplified joint stock company (SAS)
HEAD OFFICE: 2 rue Kellermann - 59100 Roubaix - France
SIRET: 424 761 419 00045
SHARE CAPITAL: €10,069,020
RCS : Lille Métropole 424 761 419
Intracommunity VAT: FR 22 424 761 419
APE code: 6311Z
Tel : +33 9 72 10 10 07
Email : cil@ovh.net

Publisher

The website can be accessed at http://www.serotelsuites.com (hereinafter: the "Site") is published by Serotel (hereinafter: "French company, registered in the Paris Trade and Companies Register under number Paris B 311 261 820 and whose head office isge is located at 77, rue du Faubourg Poissonnière, 75009 Paris; + 33 (1) 42 65 90 73 (hereinafter referred to as "the Site"). The corporate name of the legal entity is SEROTEL, a company with capital of €610,496.00 whose individual VAT identification number is FR34311261820.
Access to the Site and use of its content are subject to the terms of use described below. By accessing and browsing the Site, you accept the following terms and conditions without reservation: The site is hosted by Agence MM Création, 32 avenue Wagram, 75008 Paris; +33 (0)1 45 74 76 00.
Official website: www.mmcreation.com

Terms of use

This site is offered in various web languages (HTML, HTML5, Javascript, CSS, etc.) for greater ease of use and more pleasing graphics, we recommend that you use modern browsers such as Internet Explorer, Safari, Firefox, Google Chrome, etc...
We make every effort to ensure that the information on this website is reliable and up-to-date. However, errors or omissions may occur. The user must therefore ensure that the information is correct, and report any changes to the site that he/she considers useful.

Intellectual property rights

The Site as a whole, as well as each of its components (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works.) constitute intellectual works protected by the French Intellectual Property Code and any other applicable international legislation.
The Serotel Suites hotel is the only party entitled (directly or through licenses or authorizations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.
The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or broadcasting for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes is strictly forbidden. Violation of these provisions exposes its author to the penalties provided for both by the French Intellectual Property Code, in particular for infringement of copyright and trademark rights, and by the French Civil Code in terms of civil liability.
The creation of any hypertext link to any of the web pages or elements making up the Site is forbidden without prior written authorization, which may be revoked at any time. All content, websites or other sites with a hypertext link to the Site or to any of its component parts are not under the control of and the latter therefore declines all responsibility (in particular, editorial responsibility) concerning access to these sites and their content.

Site availability

The Serotel Suites hotel makes every effort to keep the Site permanently accessible, but is under no obligation to do so. It may therefore interrupt access to the Site, notably for maintenance or updating purposes, or for any other reason, notably technical or editorial, without prior notice or information to Internet users, and cannot be held liable for the consequences of such interruptions, either to Internet users or to any third party.
Furthermore, the company shall not be held liable if Internet users are unable to access all or part of the Site due to any technical fault or problem, including but not limited to :
- Internet network failure and/or congestion,
- Failure of Internet service providers,
- Human or electrical error,
- Any malicious intervention,
- Any software or hardware malfunction,
- Force majeure.

Liability

The Serotel Suites hotel makes every effort to ensure that the information published on the Site is accurate and up-to-date, and reserves the right to modify the content at any time without notice.

Sites external to the Serotel Suites Hotel Site that have a hypertext link to this Site are not under the control of Serotel Suites Hotel, which consequently declines all responsibility for their content. The user is solely responsible for their use.

Hypertext links

The website provides links to other websites and resources available on the Internet. Société à Responsabilité Limitée SEROTEL has no means of controlling the sites linked to its Internet sites. Société à Responsabilité Limitée SEROTEL is not responsible for the availability of such external sites and sources, nor does it guarantee them. SEROTEL cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with such use shall be borne entirely by the Internet user, who must comply with their conditions of use.

Users, subscribers and visitors to the websites may not set up a hyperlink to this site without the express prior authorization of Société à Responsabilité Limitée SEROTEL.

In the event that a user or visitor wishes to set up a hyperlink to the Société à Responsabilité Limitée SEROTEL website, he/she should send an e-mail to the website to request the creation of a hyperlink. Société à Responsabilité Limitée SEROTEL reserves the right to accept or refuse a hyperlink without having to justify its decision.

Services provided

All the company's activities and information are presented on our website https://www.serotelsuites.com.

Société à Responsabilité Limitée SEROTEL endeavors to provide information on the https://www.seotelsuites.com website that is as accurate as possible. The information on the https://www.serotelsuites.com website is not exhaustive, and the photos are non-contractual. It is subject to any modifications that may have been made since it was put online. Furthermore, all information on the https://www.serotelsuites.com website is given for information only, and is subject to change or development without notice.

Consumer ombudsman

Hotel Serotel Suites hereby informs the customer of the possibility of having recourse to a conventional mediation procedure or to an arbitration board in the event of a dispute relating to these General Terms and Conditions.or any other alternative dispute resolution method, in accordance with the conditions set out in Title I of Book VI of the French Consumer Code.

If you do not receive a conclusive reply within 60 days, you may refer the matter to the CM2C mediator at the address below or on their website. You can also find out how to contact them there.

CM2C
Telephone: +33(0)1 89 47 00 14
Address: 14 Rue Saint Jean 75017 Paris
SIRET : N°831 213 871 00013
Legal status: Association Déclarée

If you do not receive a conclusive reply within 60 days, you can contact the CM2C mediator using the contact details above or on their website. You can also find out how to contact them there.

- The Mediator's contact details are available by clicking on the following link: How to report a consumer dispute to CM2C (https://www.cm2c.net/comment-nous-saisir.php)
- The Mediation officer's referral form can be accessed via the following link: Declaring a consumer dispute(https://www.cm2c.net/declarer-un-litige.php)

The Serotel Suites hotel also informs the customer of the existence of a European Online Dispute Resolution platform ("RLL") to which he/she may have recourse. Customers can access this platform by clicking on the following link: https://ec.europa.eu/consumers/odr/.

Disputes

The present terms and conditions of the https://www.serotelsuites.com website are governed by French law, and any dispute or litigation arising from their interpretation or execution shall be submitted to the exclusive jurisdiction of the courts having jurisdiction over the company's registered office. The reference language for the settlement of any disputes is French.

Cookies

The Site may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information placed on your hard disk by the server of the site you are visiting. It contains several pieces of data that are stored on your hard drive in a text file that a server accesses to read and record information.

Hotel Serotel Suites uses these cookies to enable you to share content on social networks, to offer you advertising tailored to your tastes and to find out which pages of the Site you have visited and how often. This information is used exclusively for internal statistical purposes, in order to improve the quality of the services offered to you, to make the Site more user-friendly and to offer you tailored and personalized services the next time you visit the Site.

To deactivate cookies, please click on the "help" tab of your browser or read the information provided with your browser software.

Some parts of this site cannot be used without accepting cookies.

Personal data

In general, you are not required to provide us with any personal data when you visit our Site.

However, there are certain exceptions to this principle. For certain services offered by our Site, you may be asked to provide us with certain data, such as your name, the name of your company, your e-mail or postal address, your telephone number or any other information. This is the case when you fill in the online form in the "contact" section, or when you complete a reservation.

In all cases, you can refuse to provide your personal data. In this case, you will not be able to use the site's services, in particular to complete your reservation or to use the contact form to answer your question.

Databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 on the legal protection of databases.

Opposition to telemarketing

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial canvassing by telephone can register free of charge on a telephone canvassing opposition list. This list is accessible via the following website: www.bloctel.gouv.fr.